Management training that is

Simple
Practical
Relevant
Accessible

and designed for Canadian businesses.


Talk to one of our Business Advisors

You probably have lots of questions right now, and that's normal! There is a lot to consider. Our business advisors are trained to help you find the right learning program, grant, and financing options for your business. Book a free 15 minute discovery call using the link below to find out if one of our programs is the right fit for you!


People Management Foundations

Engaging Learning Style

Learn from peers in class, and then apply your new knowledge by creating your own management plan.

Designed for Small Businesses

Learn about management in a way that is practical and immediately applicable to your business.

Develop YOUR Winning Strategy

Discover what tools and strategies will work for your business to create a culture of greatness.

FORMAT

Online

DURATION

9 months

TIME

48 Total Hours

  • People Management Certificate Program

    Program Overview

    No employees come with a handbook on how to work with them, manage their behaviours, or communicate with them - but if they did, this course would be that handbook! 
    Our People Management Certificate Program, in partnership with Decode Greatness Consulting. Provides managers, incoming managers, and business owners with a foundational understanding of managing people. 
    Effective people management is becoming an expert at handling emotions, communication, delegation and attitude; first, your own and secondary others.
    Throughout this program, participants will gradually collect tools and build a plan for managing themselves and others through individual CAPSTONE activities

Program Modules

PROGRAM INTRODUCTION

Familiarize yourself with online platform,
course layout, & materials.

IDENTIFY YOUR ORGANIZATION

Identify the starting point of your organization,
in 5 key areas.

NATURAL TEMPERAMENT STYLES

Understanding your styles and how they
interact with others is the first step to working
with others' behaviours and reducing conflict.

IDENTIFY MANAGEMENT STYLE

Learn your management styles, strengths and
weaknesses and how to manage opposite styles
with empathy.

CONNECT & COMMUNICATE

Identify communication styles, understand
non-verbal ques & engage with others, using
connecting principles

MAPPING MANAGEMENT SYTLES

Build an adaptable management style for eachthe temperament of your teams; map outmotivation, communication tools and values.

FUNCTIONAL SKILL MAPPING

Develop an inventory of the innate function
skills your team has; compare them to job
skills and duties. Who matches?

CONFLICT MANAGEMENT

Develop conflict management skills and how tofind common ground

JOB CLARIFICATION

Identify who really does what at work and does
it match their innate skills

COACHING & MENTORING

Learning coaching skills and ways that you can
improve the staff experience.

CONTAGIOUS ATTITUDE

Your culture is determined by your staff's
attitudes, how to improve the attitude

PEOPLE MANAGEMENT GOALS

Develop goals to know your managing people
in the right direction and steps for checking

PROGRAM INTRODUCTION

Familiarize yourself with online platform,course layout, & materials.

ACCOUNTABILITY WITH
REMOTE TEAMS

Learn how to keep yourself and the staff
accountable and on track by setting priorities

ARE YOU MEASURING UP

Discuss your newly formulated skills and
collect feedback from staff

INTERGENERATIONAL
MANAGEMENT PART 1

How to identity the needs of different
generations

INTERGENERATIONAL
MANAGEMENT PART 2

Creating a culture for different generations to
work together

HIRING FOR THE ORGANIZATION NOT THE JOB

5 keys to develop a powerful team

EVERYONE ON THE SAME BUS

Determining when and if it is the right time to
let someone go

DIFFICULT CONVERSATIONS

Learning the skill to prepare, have and manage
difficult conversations

MANAGING YOUR DAY

How are you managing your day to have,
productivity and time for people

DIRECTIONS & EXPECTATIONS

How are your giving directions and how are
how setting expectations for a winning team

KEYS FOR MANAGING

Learn the vital keys of managing a team, and
supporting them their success

PUTTING IT ALL TOGETHER

Put together your Management plan including
KPI's that will mark your team's progress in a
financial way.

Funding Opportunities are Available!

Did you know that there are a variety of government grants available to help eligible employers with financial support to train employees? 
Our goal is to help businesses and non-profit organizations find funding to support training new or existing employees to fill gaps in your business. You can visit our Funding & Grants page to see more and we have Customer Experience Specialists available to help you through the application process.